Home Entertainment & Automation Services in Matthews, NC.
Home Entertainment & Automation Services in Matthews, NC.
Home audio and Video Services in Matthews, NC.  TV installation, Surround Sound, Home Entertainment Systems
The Cabling Industry Needs a Makeover

CIS is Charlotte's 1st Choice For Custom Home ElectronicsIt’s time for the cabling industry to reassess how it approaches marketing to consumers.

I find Twitter entertaining and, at times, almost addicting. This morning a tweet from Production Advice’s Ian Shepherd shocked me with concern for an electronics category that I think is beneficial: cabling.

Shepherd retweeted a blog written by L.A. recording engineer Bobby Owsinski, who blogged about a 2008 Engadget story that asked 12 “audiophiles” to compare an audiophile cable brand with another cabling product. It turns out the other cabling product was a set of coat hangers. The crux of the story is that those audiophiles couldn’t tell the difference between coat hangers and expensive cables.

Adding insult to injury, Owsinski points out the obvious difference between the audiophile community and professional sound engineers that use their listening skills for work by noting, “‘audiophiles’ showed just why they get so much abuse from pros over their so-called “golden ears.”

Monster was the cable manufacturer in question in Engadget’s blind testing, and Owsinski says Monster does make good products; the problem, in his opinion, is with how the products are marketed. “Monster Cable takes some reasonably good cable and markets it in such a way that its perceived value is a lot greater than it deserves to be,” he asserts in his blog. “The problem is that for speaker cable, 12 or 10 gauge zip cord [lamp cable] will work just as well as expensive Monster cable.”

Unfortunately for the cabling industry, Owsinski isn’t alone in his opinion, and websites such as Audioholics.com fuel the public’s disdain for cabling by publishing stories that attack the credibility of many of the cable category’s claims for improved performance.

Like Owsinski, Gene DeSalla at Audioholics points out that Monster and other brands aren’t necessarily bad, its just that their products don’t measure up to the claims.

To rectify this problem, I think it’s time for the cabling category to own up to its self-generated hyperbole and tone it down. Let’s start by addressing the claims of exotic materials, proprietary construction techniques and slick geometry designs that contribute to their out-of-this-world performance claims without any third-party verification.

Manufacturers should look to develop products that are affordable to consumers in these difficult economic times. Too often, critics point to the steep price tags attached to some cabling products and note that a consumer could buy a nice car or place a down payment on a house with the amount of money some companies ask for a pair of speaker cables.

The last thing the cabling industry needs to do is educate the public on the benefits of a properly designed cable that employs quality materials. Owsinski says cabling can make a difference in how a system performs, and I believe he is correct. Using dealers, let’s teach consumers on how to buy cable and how to listen.

One other suggestion I would make is that maybe we should think about locking audiophiles in the basements from which they came. For all their passion about music and equipment, they inflict a lot of irreparable damage to an industry that can hardly afford the scrutiny of a public that doesn’t respect their collective opinions. OK, OK, I’m only kidding about that last suggestion, but I would take away their Diana Krall and Patricia Barber CDs and LPs as punishment for their past transgressions.

By Robert Archer

http://www.cepro.com/article/the_cabling_industry_needs_a_makeover/K536

Custom Installation Services, LLC - ”We may be a few dollars more than the competition, but we are a million times better”.

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Happy New Year To Everyone!

Custom Installation Services - Charlotte's Source For Home Theater!With the holidays and our busier than normal schedule over the past month, it has been a while since I have posted a blog.  So, this will be different than my normal format of product news.  I wanted to post a personal blog to thank all of our loyal clients for your support over the past year.  2010 was a good year for C.I.S., with new product offerings added to our lineup, as well as new and exciting technology trends.  None of which would have been possible without everyone’s continued support!

A new direction for us this year was to “dabble” in more commercial A/V installations.  These included sports bars as well as an overhaul of the video at Lance, Inc.  This has opened up a new revenue stream for C.I.S., and one we will continue as we move forward into the future.  As part of this new commercial business, C.I.S. has partnered with ZEE-VEE, makers of high definition boxes that enable 1080p over coax for long distance runs and combining signals to existing channels for ease of use.

Another new product in our lineup is from SpeakerCraft, with their addition of the “FloBox”.  The FloBox is a single unit that allows you to dock your iPod, iPhone or iPad, play a CD, stream from the internet, access iTunes or listen to FM radio.  Combined with substantial amplification, quality drivers and a sleek, futuristic cabinet available in five finishes, the FloBox will transform any room into a concert hall at the push of a button!

I would like to again thank everyone for your continued support, and to a great 2011!  Stay tuned for more of my traditional blogs with product news and updates!

Don Miller

President

Custom Installation Services, LLC - We specialize in fixing the $99 TV install by our “competitors”!

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Philips Pronto is ‘Not Dead at All,’ Distributor Says

Custom Installation Services - Charlotte's Source For Home Electronics!Sources say Pro Philips Pronto will re-emerge within 60 days, with “the same name, new owners,” and controllers announced at CEDIA will ship on time.

The buzz in Europe is that Philips Pronto is well on its way to a new life with “the same name, new owners,” sources tell CE Pro in confidence.

The news comes more than a week after Philips announced it would close its remote-control and home automation division, rather than sell the assets.

Philips had claimed that “no suitable partner was found for the acquisition of these [Pronto] activities,” even though major U.S. vendors told CE Pro that Philips never approached them about a potential acquisition.

It appears, however, that a partner has indeed been found.

CE Pro has obtained a letter, dated 2 November, from a major Philips Pronto distributor in Europe, telling dealers (translated), “As you can see, the future of Pronto is already on its way with new players. For you, for us, no worries, nothing changes.”

The distributor claims that the new Pronto Edit Pro 3 (PEP3) programming platform is still scheduled to ship this month, and that the Philips TSW9500 in-wall touchscreen will be delivered in December, as originally planned.

Furthermore, a new central controller (the Pronto CRX?) is scheduled to ship in the first quarter of 2011, according to the distributor.

Reached today via email, another European source familiar with the Pronto business tells CE Pro, “There is a deal in process” and Philips will make an official announcement within 60 days. “Dealers and end users will not see the transition to new ownership.”

The comments affirm what CE Pro learned last week from a U.S. manufacturer that had inquired about purchasing some Pronto assets from Philips. The manufacturer shared with CE Pro some correspondence that indicated Philips was pursuing other partnership opportunities.

Meanwhile, a CE Pro reader in Europe tells us, “I did contact Pronto. None of the employees have been dismissed as of today.”
So Why the Announcement of Pronto’s Closure?

Why did Philips announce in the first place that it was closing its Belgium-based Pronto business and that it could not find a buyer, even though U.S. manufacturers told us Philips never even approached them?

We have heard that Belgian and/or EU regulations prohibited Philips from selling its assets to a company that would send manufacturing overseas. We know for sure that Philips had attempted to move its manufacturing to Asia, but was unable to do so.

Our distributor source in Europe points to the “Renault law” — named after the sudden announcement of the closure of the Renault plant in Vilvoorde in 1997 — which requires that companies with more than 50 employees make a public announcement prior to business closure or impending layoffs, allowing time for employees to respond.

According to the International Labor Organization:

Further to the Renault case (related to the sudden announcement of the closure of the Renault plant in Vilvoorde in 1997), some changes to the procedure for collective dismissals were introduced by the promotion of Employment Act of 13 February 1998 clarifying the obligation of employers to consult with workers’ representatives and creating an obligation on employers to analyse and formally respond to any proposals from workers’ representatives. In addition, sanctions for non-compliance are strengthened to include the reimbursement of any subsidies paid by the federal Government to the employer to create jobs.

So Philips dealers and distributors are optimistic that the Pronto will rise again.

Meanwhile, competitors are banking on the uncertainty. For its part, URC is offering training for Philips Pronto dealers, helping them to convert them to URC’s CCP programming platform. Training begins this week.

UPDATE

Philips posted this notice to Pronto dealers today, indicating that PEP3 programming software will be released this month, and the new TSW9500 in-wall touchscreen will be distributed on a “best-effort basis.” In the U.S., call center support services will be offered at least through 2011.
Dear Pronto Dealer,

This letter is intended to clarify the consequences of Philips’ decision to close our Pronto business unit in relation to support, warranty, product and software availability.

Although Philips will stop selling Pronto products, we will continue to offer product service and support for the Pronto products. The intent of Philips is to make sure all warranty and service obligations will be honored by Philips.

For the United States, Philips will continue to offer call center support services (888-773-7384) until at least the duration of 2011, and the Pronto repair center will remain operational throughout that time.
Outside the USA, all warranty obligations will continue to be honored by the present Pronto distributors. Philips will ensure that a sufficient stock of spare parts will remain available to service product repairs.

Regarding products and software, all current Pronto products are still available for purchase by Pronto distributors throughout the month of November. Dealers are advised to order any additional products from their distributor immediately to secure their required product quantities.

The recently announced ProntoEdit Professional3 (PEP3) will be released as scheduled this month. The TSW9500 product will be distributed on a best-effort basis, depending on the received orders and availability of components and resources to manufacture the unit. It is also Philips’ intent to put forth a best effort to make firmware for all TSU and RFX devices available to be fully compatible with PEP3.

We hope to have informed you sufficiently and would like to thank you for the loyalty you have shown to the Philips Pronto products.

Sincerely,

The ProntoTeam

By Julie Jacobson

http://www.cepro.com/article/philips_pronto_is_not_dead_at_all_distributor_says/?utm_source=CEPWeekly&utm_medium=email

Custom Installation Services, LLC - We specialize in fixing the $99 TV install by our “competitors”!

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Custom Installation Services, LLC | P.O. Box 132 Matthews, NC 28106 | 704-400-8701 | dmiller@cis-nc.com
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